Kenya Moves to Tourism Facilities Classification System

The purpose of the classification scheme is to help improve the competitiveness of Kenya as a destination and improve standards generally across the board.
The introductory training will be held in Meru 3-6th June incl 3rd June for managers and directors, 4-6th June for a key member of staff who will be helping with implementation. However they are strongly encouraging managers to stay for the full training if it is possible. The training is to HELP stakeholders prepare, and hopefully reduce issues during the actual classification process.
Classification is going to be COMPULSORY and they are intending to start classifying hotels in the Nyeri/Laikipia region in August September this year. (The process has already started in Western Kenya and Nyanza). If properties are not ready to be classified when they are approached by TRA in Aug/Sept – they can delay BUT they will then not be entitled to a free assessment – the classification process will cost Kes 50,000.00. 60 days after the assessment the classification committee will agree on a rating, which will then be made public.
The scheme is an East African Community initiative and all 5 presidents of the EAC have signed up to the agreement that by June 2016 the initial classification process across all 5 countries will be completed. A meeting will be held in Arusha in 2016 to r/v the process and challenges and adapt the process accordingly.
Attending this meeting will help properties prepare for the process. At the end of the training every person will be given a self assessment form to identify areas of weakness and plan for improvements. 40% of the weighting of the classification scheme is on HR and staff welfare.
Please read the attachments.
For more info:
Nyeri TRA 061 2034057
There is lots of information on the website.
standardization and classification minimum quality standard tourism regulatory authority
A tool for enhancing destination Impact of human resource
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