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Payment Guidelines

VISA/Mastercard:

  • When making payments through VISA/Mastercard you will be required to enter your Card Number and Card Verification Number (CVN).
  • Card Number is a 16-digit number that runs across the middle on the front of your credit/debit card.
  • The Card Verification Number (CVN) or Verification code is a three or four digit security number that usually appears on the back of your credit/debit card to ensure that you have physical possession of the card.
  • The image below guides you on where to find the card number and verification number.

cvn

M-PESA:

  • When making payments using M-PESA a text message is sent to your phone. The confirmation message proves that the M-PESA money you sent has moved from your account.
  • The image below guides you on where to find the confirmation code, usually in capital alphanumeric.

Confirmation code